American Heritage Lending - Homeowner Learning Center
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Table of Contents
Table of Contents
Refine
LOG IN OR REGISTER
Contact Us
Business Purpose Loans
Newly Closed Loans
Online Access
Payments and Payoffs
Escrow, Tax & Insurance
Escrow Statement FAQs
Disaster Claims & Assistance
Year-End Statements
Lower My Payment
Financial Hardship
Go Paperless *NEW Options!*
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Glossary
LOG IN OR REGISTER
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Insurance Department
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Business Purpose Loans
Business-Purpose Loans: How to Register Online
3rd-Party Authorization
Newly Closed Loans
Online Access
Payments and Payoffs
Escrow, Tax & Insurance
Escrow Basics
Homeowner's/Hazard Insurance
Claims
Property Taxes
Escrow Waiver
Escrow Statement FAQs
Disaster Claims & Assistance
Year-End Statements
Year-End Statement Basics
Receiving My Statement
Accessing Statements Online
Tax Deductions
Who to Contact
Lower My Payment
Financial Hardship
We're Here to Support You
Mortgage Assistance Options
How to Request Mortgage Assistance
Additional Resources
Gracefully Exiting Your Loan
Go Paperless *NEW Options!*
Updated Articles
Terminating Mortgage Insurance
Last Updated: 02/03/2026
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Lower My Payment
Can I cancel my Mortgage Insurance? If Mortgage Insurance was required for your loan at closing, you might be wondering how long you will need to continue paying this extra expense. The short answer: it depends. Options to remove the mortgage ins...
Lower My Payment
Last Updated: 02/03/2026
Property Taxes
Last Updated: 02/03/2026
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Escrow, Tax & Insurance
I just received a property tax bill and have an escrow account. Do I need to send it to you? Yes, if you have an escrow account set up for your property taxes and you have received a tax bill, please email a copy to us so we can ensure timely p...
Escrow Waiver
Last Updated: 02/03/2026
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Escrow, Tax & Insurance
Can I remove my escrow account? Options to remove an escrow account from a loan vary based on factors such as state laws, investor guidelines, loan type, property type and Loan-to-Value (LTV) ratio. If the loan qualifies, tax payments and homeow...
Claims
Last Updated: 02/03/2026
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Escrow, Tax & Insurance
What do I need to do if my home has been damaged? Here’s what you need to do first: Contact your hazard insurance company to file a claim. Call us at  833.253.1133 , and w e'll let you know what information is required to d...
Escrow Basics
Last Updated: 02/03/2026
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Escrow, Tax & Insurance
What is an escrow account? Think of it like a savings account dedicated to the tax and/or insurance expenses required for your property—and as your loan servicer, we help you manage it. Depending on the terms of your mortgage, your escrow account m...
Mail a Payment
Last Updated: 02/03/2026
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Contact Us
Questions about how and where to make payments? Check out Ways to Pay for a variety of options online, by phone, and by mail. Mail a Payment: American Portfolio Mortgage Corporation PO Box 660217 Dallas, TX 75266-0217 Overnight & Payoff Fu...
Financial Hardship
Last Updated: 02/03/2026
We're Here to Support You
Last Updated: 02/03/2026
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Financial Hardship
We understand that life circumstances might lead to difficulty making your mortgage payments. As your mortgage partner, we are here to help if you are facing financial hardship . Whether you need help bringing your account cur...
Gracefully Exiting Your Loan
Last Updated: 02/03/2026
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Financial Hardship
If you foresee there isn’t a financially feasible way to keep your home, here are more options for you to avoid the foreclosure process. Traditional Sale: Work with a real estate agent to s ell your home ...
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