American Heritage Lending - Homeowner Learning Center
Refine
LOG IN OR REGISTER
Contact Us
Newly Closed Loans
Online Access
Payments and Payoffs
Escrow, Tax & Insurance
Escrow Statement FAQs
Disaster Claims & Assistance
Year-End Statements
Lower My Payment
Financial Hardship
Go Paperless *NEW Options!*
Table of Contents
Table of Contents
Refine
LOG IN OR REGISTER
Contact Us
Newly Closed Loans
Online Access
Payments and Payoffs
Escrow, Tax & Insurance
Escrow Statement FAQs
Disaster Claims & Assistance
Year-End Statements
Lower My Payment
Financial Hardship
Go Paperless *NEW Options!*
Home
Glossary
LOG IN OR REGISTER
Contact Us
Get Support
Mail a Payment
Insurance Department
Other Correspondence
Newly Closed Loans
Online Access
Payments and Payoffs
Escrow, Tax & Insurance
Escrow Basics
Homeowner's/Hazard Insurance
Claims
Property Taxes
Escrow Waiver
Escrow Statement FAQs
Disaster Claims & Assistance
Year-End Statements
Year-End Statement Basics
Receiving My Statement
Accessing Statements Online
Tax Deductions
Who to Contact
Lower My Payment
Financial Hardship
We're Here to Support You
Mortgage Assistance Options
How to Request Mortgage Assistance
Additional Resources
Gracefully Exiting Your Loan
Go Paperless *NEW Options!*
Updated Articles
Lower My Payment
Last Updated: 10/15/2025
Property Taxes
Last Updated: 10/15/2025
in
Escrow, Tax & Insurance
I just received a property tax bill and have an escrow account. Do I need to send it to you? Yes, if you have an escrow account set up for your property taxes and you have received a tax bill, please email a copy to us so we can ensure timely p...
Escrow Waiver
Last Updated: 10/15/2025
in
Escrow, Tax & Insurance
Can I remove my escrow account? Options to remove an escrow account from a loan vary based on factors such as state laws, investor guidelines, loan type, property type and Loan-to-Value (LTV) ratio. If the loan qualifies, tax payments and homeow...
Claims
Last Updated: 10/15/2025
in
Escrow, Tax & Insurance
What do I need to do if my home has been damaged? Here’s what you need to do first: Contact your hazard insurance company to file a claim. Call us at  833.253.1133 , and w e'll let you know what information is required to d...
Escrow Basics
Last Updated: 10/15/2025
in
Escrow, Tax & Insurance
What is an escrow account? Think of it like a savings account dedicated to the tax and/or insurance expenses required for your property—and as your loan servicer, we help you manage it. Depending on the terms of your mortgage, your escrow account m...
Mail a Payment
Last Updated: 10/15/2025
in
Contact Us
Questions about how and where to make payments? Check out Ways to Pay for a variety of options online, by phone, and by mail. Mail a Payment: American Portfolio Mortgage Corporation PO Box 660217 Dallas, TX 75266-0217 Overnight & Payoff Fu...
Contact Us
Last Updated: 10/15/2025
Financial Hardship
Last Updated: 10/15/2025
Mortgage Assistance Options
Last Updated: 10/15/2025
in
Financial Hardship
Need M ortgage A ssistance ? Whether you ’re experiencing hardship due to loss of employment, income reduction, illness or other related impacts , here are your options that may be available to you based on investor guidelin...
How to Request Mortgage Assistance
Last Updated: 10/15/2025
in
Financial Hardship
How can I apply for mortgage assistance ? You can log into our website or app to complete the application online or, if you prefer to submit your application by mail or email, please click the button above to download a PDF. The PDF will ...
← Back
Viewing 21 - 30
More →