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Newly Closed Loans
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Escrow Basics
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Escrow Waiver
Escrow Statement FAQs
Disaster Claims & Assistance
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Year-End Statement Basics
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Lower My Payment
Financial Hardship
We're Here to Support You
Mortgage Assistance Options
How to Request Mortgage Assistance
Additional Resources
Gracefully Exiting Your Loan
Updated Articles
Escrow Basics
Last Updated: 04/29/2025
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Escrow, Tax & Insurance
What is an escrow account? Think of it like a savings account dedicated to the tax and/or insurance expenses required for your property—and as your loan servicer, we help you manage it. Depending on the terms of your mortgage, your escrow account m...
Contact Us
Last Updated: 04/29/2025
Mail a Payment
Last Updated: 04/29/2025
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Contact Us
Questions about how and where to make payments? Check out Ways to Pay for a variety of options online, by phone, and by mail. Mail a Payment: American Portfolio Mortgage Corporation PO Box 660217 Dallas, TX 75266-0217 Overnight & Payoff Fu...
Financial Hardship
Last Updated: 04/29/2025
Mortgage Assistance Options
Last Updated: 04/29/2025
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Financial Hardship
Need M ortgage A ssistance ? Whether you ’re experiencing hardship due to loss of employment, income reduction, illness or other related impacts , here are your options that may be available to you based on investor guidelin...
We're Here to Support You
Last Updated: 04/29/2025
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Financial Hardship
We understand that life circumstances might lead to difficulty making your mortgage payments. As your mortgage partner, we are here to help if you are facing financial hardship . Whether you need help bringing your account cur...
How to Request Mortgage Assistance
Last Updated: 04/29/2025
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Financial Hardship
How can I apply for mortgage assistance ? You can log into our website or app to complete the application online or, if you prefer to submit your application by mail or email, please click the button above to download a PDF. The PDF will ...
Gracefully Exiting Your Loan
Last Updated: 04/29/2025
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Financial Hardship
If you foresee there isn’t a financially feasible way to keep your home, here are more options for you to avoid the foreclosure process. Traditional Sale: Work with a real estate agent to s ell your home ...
Additional Resources
Last Updated: 04/29/2025
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Financial Hardship
COVID-19 Resources If you have a hardship related to COVID-19 , visit the CFPB’s mortgage and housing assistance portal . Homeowner Assistance Fund (HAF) in the U.S Department of the Treasury and Nati...
Mortgage Recast Overview
Last Updated: 04/29/2025
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Lower My Payment
If you want to lower your monthly mortgage payment and have the means to make additional payments toward your loan principal, a mortgage recast might be a great option for you. Learn what a recast involves, how it can help you save now and long te...
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