American Heritage Lending - Homeowner Learning Center
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Refine
LOG IN OR REGISTER
Contact Us
Newly Closed Loans
Online Access
Payments and Payoffs
Escrow, Tax & Insurance
Escrow Statement FAQs
Disaster Claims & Assistance
Year-End Statements
Lower My Payment
Financial Hardship
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Glossary
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Insurance Department
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Newly Closed Loans
Online Access
Payments and Payoffs
Escrow, Tax & Insurance
Escrow Basics
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Claims
Property Taxes
Escrow Waiver
Escrow Statement FAQs
Disaster Claims & Assistance
Year-End Statements
Year-End Statement Basics
Receiving My Statement
Accessing Statements Online
Tax Deductions
Who to Contact
Lower My Payment
Financial Hardship
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Mortgage Assistance Options
How to Request Mortgage Assistance
Additional Resources
Gracefully Exiting Your Loan
Updated Articles
Escrow Statement FAQs
Last Updated: 04/11/2025
Online Access
Last Updated: 04/07/2025
Access Outside the U.S.
Last Updated: 02/03/2025
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Online Access
Access to our website and app is available in the following countries: United States Australia British Virgin Islands Canada Finland Germany Greenland Guam India Japan Mexico Micronesia Portugal Puerto Rico South Korea United Kingd...
Getting Started
Last Updated: 02/03/2025
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Online Access
What should I do the first time I log into my account? Once you’re logged into your account, you can: See an overview of your loan , including balance, interest information, payoff date, escrow details, payment history, and more. Go to My L...
How to Register Online
Last Updated: 02/03/2025
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Online Access
How can I access my mortgage online? Registering online is quick and easy. Here's how: Click LOG IN above or in the sidebar. Click Register Your Account . Enter your last name, SSN or EIN/TIN, date of birth, and email address (all fields ...
Why Go Digital?
Last Updated: 02/03/2025
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Online Access
Setting up your account online lets you manage your mortgage your way—anytime, anywhere. Our secure and easy-to-use website will help you: View your loan details such as balance, payoff date, interest, taxes, and more Quickly make or schedule on...
Contacts
Last Updated: 09/24/2024
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Escrow Statement FAQs
Who do I contact with questions about my escrow expenses? Taxes: Your local tax assessor’s office. Insurance premiums: Your insurance company. Your escrow payments and expenses: Reach out to us. We'll be happy to help! Please see our...
Keeping Track of Your Escrow Activity
Last Updated: 09/24/2024
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Escrow Statement FAQs
How can I see my escrow account activity? As your mortgage partner, we strive to make it easy to view and understand your escrow activity. We provide 24/7 access to track your escrow balance, deposits, and disbursements online, plus other easy ...
Change in Your Mortgage Payment
Last Updated: 09/24/2024
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Escrow Statement FAQs
Why did my payment change? When your taxes and/or insurance bills change from year to year, it may be necessary to adjust the amount you are paying into your escrow account, too. Reasons your expenses changed may include: Insurance: Changes...
Escrow Basics
Last Updated: 09/24/2024
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Escrow Statement FAQs
What is an escrow account? Think of it like a savings account dedicated to the tax and/or insurance expenses required for your property—and as your loan servicer, we help you manage it. Depending on the terms of your mortgage, your escrow account m...
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