American Heritage Lending - Homeowner Learning Center
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Table of Contents
Table of Contents
Refine
LOG IN OR REGISTER
Contact Us
Business Purpose Loans
Newly Closed Loans
Online Access
Payments and Payoffs
Escrow, Tax & Insurance
Escrow Statement FAQs
Disaster Claims & Assistance
Year-End Statements
Lower My Payment
Financial Hardship
Go Paperless
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Glossary
LOG IN OR REGISTER
Contact Us
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Insurance Department
Other Correspondence
Business Purpose Loans
Business-Purpose Loans: How to Register Online
3rd-Party Authorization
Newly Closed Loans
Online Access
Payments and Payoffs
Escrow, Tax & Insurance
Escrow Basics
Homeowner's/Hazard Insurance
Claims
Property Taxes
Escrow Waiver
Escrow Statement FAQs
Disaster Claims & Assistance
Year-End Statements
Year-End Statement Basics
Receiving My Statement
Accessing Statements Online
Tax Deductions
Who to Contact
Lower My Payment
Financial Hardship
We're Here to Support You
Mortgage Assistance Options
How to Request Mortgage Assistance
Additional Resources
Gracefully Exiting Your Loan
Go Paperless
Popular Articles
Mail a Payment
Last Updated: 05/09/2026
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Contact Us
Questions about how and where to make payments? Check out Ways to Pay for a variety of options online, by phone, and by mail. Mail a Payment: American Portfolio Mortgage Corporation PO Box 660217 Dallas, TX 75266-0217 Overnight & Payoff Fu...
How to Request Mortgage Assistance
Last Updated: 05/09/2026
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Financial Hardship
How can I apply for mortgage assistance ? You can log into our website or app to complete the application online or, if you prefer to submit your application by mail or email, please click the button above to download a PDF. The PDF will ...
Additional Resources
Last Updated: 05/09/2026
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Financial Hardship
COVID-19 Resources If you have a hardship related to COVID-19 , visit the CFPB’s mortgage and housing assistance portal . Homeowner Assistance Fund (HAF) in the U.S Department of the Treasury and Nati...
Getting Started
Last Updated: 05/09/2026
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Newly Closed Loans
Congratulations on your recent closing! We are happy to continue serving you. Our goal is to make homeownership easy and convenient, every step of the way As your servicer, you can expect us to: Send statements. Receive and apply yo...
Claims
Last Updated: 12/01/2025
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Disaster Claims & Assistance
What do I need to do if my home has been damaged? Here’s what you need to do first: Contact your hazard insurance company to file a claim. Call us at  833.253.1133 , and w e'll let you know what information is required to d...
We're Here to Support You
Last Updated: 05/09/2026
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Financial Hardship
We understand that life circumstances might lead to difficulty making your mortgage payments. As your mortgage partner, we are here to help if you are facing financial hardship . Whether you need help bringing your account cur...
Why Go Digital?
Last Updated: 05/01/2025
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Online Access
Setting up your online account lets you manage your loan your way—anytime, anywhere. Our secure and easy-to-use website will help you: View your loan details such as balance, payoff date, interest, taxes, and more Quickly make or schedule one-...
Receiving My Statement
Last Updated: 11/13/2025
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Year-End Statements
When and how will I receive my year-end statement? Year-end statements are sent by January 31 each year. If you enroll for electronic year-end statements by December 27, 2025, we will notify you by email when your statement is available online ...
Budget Drafts (Biweekly)
Last Updated: 05/09/2026
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Payments and Payoffs
Can I split my monthly payment into two payments? Yes, by enrolling for Budget Drafts , you can schedule automatic recurring ACH drafts from your checking or savings account every 14 days. Once enrolled, half of your monthly mortgage payment will...
Tax Deductions
Last Updated: 05/09/2026
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Year-End Statements
How can my Form 1098 help with tax deductions? This statement reports the total mortgage interest paid on your loan during the year. Generally, homeowners may be able to deduct mortgage interest from their taxes owed to the IRS. For information...
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