New Articles | American Heritage Lending - Homeowner Learning Center

E-Delivery Options

Created On: 09/16/2025 in Go Paperless *NEW Options!*

Electronic delivery is available for the following communications: Monthly mortgage/account statements Provide information about payments due, account summary, and recent transactions. Year-end statements Depending on your loan/accoun...
How to Enroll

Created On: 09/16/2025 in Go Paperless *NEW Options!*

You can enroll online in a few quick clicks! Here's how: Log into our website or app. Go to Documents and click Manage Delivery Preferences . Next to Escrow statements plus other routine servicing communications, check the Email box and...
Accessing Statements Online

Created On: 09/16/2025 in Go Paperless *NEW Options!*

Here's how to find statements and other select communications on our website and app: Log in Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the link ...
Go Paperless *NEW Options!*

Created On: 09/16/2025
Access Outside the U.S.

Created On: 02/03/2025 in Online Access

Access to our website and app is available in the following countries: United States Australia British Virgin Islands Canada Finland Germany Greenland Guam India Japan Mexico Micronesia Portugal Puerto Rico South Korea United Kingd...
Online Access

Created On: 02/03/2025
Video: Understanding Your Escrow Statement

Created On: 09/12/2024 in Escrow Statement FAQs

We review your escrow activity at least annually to help ensure your account has enough funds to cover your property tax and/or insurance expenses, which can change from year to year. After each review, we send an Escrow Account Disclosure ...
Escrow Statement FAQs

Created On: 09/12/2024
Change in Your Mortgage Payment

Created On: 08/04/2023 in Escrow Statement FAQs

Why did my payment change? When your taxes and/or insurance bills change from year to year, it may be necessary to adjust the amount you are paying into your escrow account, too. Reasons your expenses changed may include: Insurance: Changes...
Contacts

Created On: 08/03/2023 in Escrow Statement FAQs

Who do I contact with questions about my escrow expenses? Taxes: Your local tax assessor’s office. Insurance premiums: Your insurance company. Your escrow payments and expenses: Reach out to us. We'll be happy to help! Please see our...